The results of the e-Government Action Plan 2016-20 more ambitious than expected

One of them is Action 24: Digital Government for Citizens Charter.

In order to provide public services in an open, efficient and user-friendly manner, set of principles has been established in the document. Fundamentally, these rules are also expected to be adhered by European Member States while delivering digital public services to all citizens and businesses in the EU. One of the seven principles elaborated in the document, is the Once Only Principle (OOP) – strongly supported by the stakeholders. Learn more about the OOP here (link do wikipedii).

During the last 2 years of implementing the Action Plan, several actions concerning the Once-Only Principle took place. The most important ones, that made sufficient step towards implementing and making the Once-Only Principle a reality are:

  • Proposal for a Single Digital Gateway, where the draft Regulation (article 12) elaborates principles for cross-border implementation of the Once-Only-Principle.
  • Signing The Tallinn Declaration on eGoverment on 6th of October 2017 by all EU and EFTA  ministers responsible for e-Government. The Once-Only Principle was fully endorsed by all EU member states in the document.

New actions are ongoing. One of them are  legislative regulations like GDPR, which will  enter into force in less than 3 weeks. It will not only create new rules for businesses and organisations, but will also put into force citizens’ rights for protection of personal data. The OOP will adhere to applicable data protection law.

To find out more about TOOP’s approach to GDPR, keep up with our latest news!